Shipping policy

Shipping Policy

Shipping and Delivery

At Qassre, we strive to process and dispatch all orders as efficiently as possible. Due to the nature of our products, supplier lead times, customs procedures, and demand fluctuations, delivery times may vary.

Processing Times
All orders are subject to order verification, quality checks, and processing before dispatch. Processing times may vary depending on product availability and order volume.

Estimated Delivery Time
Customers should allow up to 28 working days from the date of order confirmation for delivery of their order.

While many orders arrive sooner, delivery within 28 working days is not guaranteed and should be treated as the maximum estimated timeframe. Delays may occur due to:

- High order volumes
- Supplier processing times
- Customs inspections and clearance procedures
- Courier delays
- Public holidays and peak seasons
- Circumstances beyond our reasonable control

racking Information
Where tracking is available, customers will receive tracking details once their order has been dispatched.

Delayed Deliveries
If your order has not arrived within 28 working days, please contact our customer support team and we will investigate the status of your shipment.

Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate. Qassre cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Contact Us
If you have any questions regarding your order or shipping times, please contact our customer support team and we will be happy to assist you.

By placing an order with Qassre, you acknowledge and accept the shipping timeframes outlined in this Shipping Policy.